FCM – Construções, S.A. (FCM) bases its Integrated Policy for Quality, Occupational Health and Safety, and Environment on promoting the satisfaction of the expectations of its Clients, Workers, and Interested Parties, in terms of the quality of execution of the works and services it provides, the prevention and maintenance of safety and health conditions, and the preservation of environmental conditions.

FCM’s activity is directed towards providing specific solutions suited to the requirements and objectives defined, through an evolving and dynamic Integrated Management System.

These principles are supported by FCM’s mission, vision, and values – to do well, creating value for all stakeholders and for society, to be a reference in the construction sector, aligned with the best market practices, aiming for sustainability with commitment, rigor, and renewed ambition.

FCM’s Top Management leads and ensures the implementation and maintenance of this system, providing the necessary resources for its use as a management tool that enhances the continuous improvement of the organisation’s overall performance.

FCM Commitments

Our commitments within the Integrated Quality and Safety Management System are:

To comply with the legal and regulatory requirements applicable to the company’s activity within the scope of quality, safety, hygiene, worker health, and the environment;
To comply with the requirements of the standards:
• NP EN ISO 9001 – Quality Management Systems. Requirements;
• NP EN ISO 45001 – Occupational Health and Safety Management Systems. Requirements and guidance for use;
• NP EN ISO 14001 – Environmental Management Systems. Requirements and guidelines for use;
To meet the requirements of its Clients, addressing the expectations presented in contractual documents;
To integrate the general principles of prevention into the development of its processes and activities;
To plan the execution of work in order to prevent situations that may jeopardise the quality of the works, the safety, hygiene, and health of workers, and the environment;
To carry out all activities in accordance with professional best practices and with high quality standards, ensuring Clients rigor, reliability of results, and data confidentiality;
To promote the training and awareness of its employees so that they acquire the skills necessary to perform their assigned functions and become aware of the relevance and importance of their actions within the system and how these contribute to achieving its objectives;
To ensure communication and consultation with Workers within the legal requirements, particularly regarding occupational safety and health;
To ensure that an annual review of the system is carried out to promote the continuous improvement of its effectiveness, and that such review results in Top Management decisions concerning the implementation of improvement actions.

Global Objectives of the QHSE Management System

At FCM, the global objectives of the system are:

Quality:

To improve process performance;
To minimise the occurrence of non-conformities and promptly and effectively resolve those detected;
To maintain high levels of Client satisfaction.

Occupational Health and Safety:

To control risks associated with the company’s activities in order to reduce the likelihood of incidents;
To minimise the consequences of potential incidents;
To reduce the impact of physical, chemical, and biological agents inherent to activities on workers` health;
To ensure working conditions that sustainably support adequate levels of productivity and employee satisfaction.

Environment:

To minimise adverse environmental impacts resulting from the company’s activities;
To mitigate the consequences of potential environmental accidents;
To improve environmental performance.

FCM’s Continuous Improvement Dynamic

People are the company’s main asset.
They are responsible for the continuous improvement of processes, the organisation’s performance, and the services provided, together with suppliers, subcontractors, and service providers.

Continuous improvement is achieved through the participation of all, via the Quality, Safety, and Environmental Policy, its objectives and targets, audit results, data analysis, improvement actions, and System review.

The level of quality achieved, safe and healthy working conditions, and improved process performance ensure the satisfaction of Clients, Employees, and Interested Parties, thereby promoting:

• client loyalty;
• increased worker well-being;
• healthy relationships with all stakeholders;
• enhanced corporate reputation, enabling the acquisition of new Clients;
• and increased competitiveness, jointly supporting the company’s sustainability.

The company’s prosperity, combined with an adequate working environment, promotes employee motivation towards maintaining continuous improvement.